PUFFIN: RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for

Returns

All returns must be postmarked within, seven (7)  days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, please email customer service at support@puffinjeans.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,place the item securely in its original packaging and mail your return to the following address: Puffin Attn: Returns 18, Shivsamarth Darshan Katai Pipeline, Ambernath Badlapur Circle Dombivali-421204 Maharashtra India

Refund

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exchange

The following items cannot be refunded or exchanged

  • sleepwear
  • Lingerie
  • Swimwear
  • Beachwear
  • Accessories
  • Beauty products
  • Socks
  • Any freebies

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: support@puffinjeans.com

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